If your order is in the same condition you received it in (i.e. the packaging has not been opened. The candle has not been lit.) You can return your order for a refund. All items will need to be returned at your expense. Return shipping expenses are non-refundable. We ask that you include your name and order number along with the reason for your return. Once the return is received, our Customer Service Team will issue a refund for the value of the items returned. Returns may be sent to the address below:
Bridgewater Candle Company
951 S. Pine Street
Spartanburg, SC 29302
Returns must be submitted within 30 days from the Ship date on your original order. If you have any questions regarding your return, please click “Support” in the bottom right corner or call 1-877-843-2743.