Beth

Customer Service Agent for Bridgewater Candle Company, Greenleaf Gifts, Votivo and The Willowbrook Company.

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Activity overview

Latest activity by Beth
  • Beth created an article,

    Store Locator

    Hello! Looking for a local retailer where you can smell our fragrances and shop in person? We love it! We are so excited you want to shop local! Click the link below to search for Independent Retai...

  • Beth created an article,

    When will I get my order?

    We have made every effort to pack and ship your order as quickly as possible. However, standard shipping times have experienced delays due to the extremely high volumes being experienced by Shippin...

  • Beth created an article,

    Reach us by Email

    We would love to hear from you by email! You can reach us at info@bridgewatercandles.com Monday -Friday 8am - 5pm Est.     

  • Beth created an article,

    Give us a Call!

      We would love to speak with you on the phone! You can reach one of our Customer Service Team members at 1-877-843-2743. Our normal business hours are Monday - Friday 8am - 5pm EST.     

  • Beth created an article,

    My child/pet has ate a sachet.

    Believe it or not, little ones, the two-legged kind, and the four-legged kind, sometimes manage to get into things they shouldn't. We have little ones too, we totally get it!  We understand that yo...

  • Beth created an article,

    What are Fragrance Notes?

    You can think of fragrance notes as the individual facets that combine to create the overall scent profile. There are top, middle, and base notes:    Top Top notes are the liveliest and most volati...

  • Beth created an article,

    Our Location and Hours of Operation

      Bridgewater Candle Company manufactures and ships our products to you from Spartanburg, South Carolina.    Our Customer Service business hours are Monday - Thursday 8 am -6 pm and Fridays 8 am - ...

  • Beth created an article,

    Not a fan of the fragrances you ordered?

    We understand that ordering fragrances online can be difficult because you cannot smell the fragrance beforehand. Please contact our Customer Service team by emailing info@bridgewatercandles.com ...

  • Beth created an article,

    Changed your mind about your order?

    If your order is in the same condition you received it in (i.e. the packaging has not been opened. The candle has not been lit.) You can return your order for a refund. All items will need to be ...

  • Beth created an article,

    Did you have issues with a promo code?

    Please keep in mind that only one discount can be redeemed per order. If there is an automatic discount you are enjoying based on an item in your cart, you will not be able to apply a promo code ...