Monday - Thursday 8 am - 6 pm EST , Fridays 8 am - 5 pm

Bridgewater Candle Company

<section id="isPasted" style="box-sizing: border-box; max-width: 100%; color: rgb(51, 51, 51); font-family: &quot;Century Gothic&quot;, AppleGothic, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; line-height: 1.6; margin: 40px 0px; overflow-wrap: break-word;"><div style="box-sizing: border-box;"><p style="box-sizing: border-box;">We have made every effort to pack and ship your order as quickly as possible. However, standard shipping times have experienced delays due to the extremely high volumes being experienced by Shipping Carriers across the US. &#xA0;</p><p style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bolder;">What does that mean for MY order?</strong></p><p style="box-sizing: border-box;">Once an order has left our facility an email with tracking information will be sent to you right away. You can then follow the link provided in that email to stay updated on the status of your order while in transit. &#xA0;Any and all updates to the package will be updated on the carrier&apos;s website.&#xA0;</p><p style="box-sizing: border-box;">Our hope is that your order will not experience a significant delay, but we ask that you allow several business days for the carrier to make the delivery. &#xA0;Thank you for your patience with both us and the carrier at this time.&#xA0;</p><footer id="isPasted" style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Century Gothic&quot;, AppleGothic, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Our current default shipping method is USPS Priority Mail, which has a delivery time of 3 -5 business days for most continental US addresses. Please allow for the full delivery timeframe to pass before reporting lost or missing orders<em style="box-sizing: border-box;">. Thank you.&#xA0;</em></footer></div></div></section><footer style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Century Gothic&quot;, AppleGothic, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;</footer>

We have made every effort to pack and ship your order as quickly as possible. However, standard shipping times have experienced delays due to the extremely high volumes being experienced by Shipping Carriers across the US. What does that mean for MY

When will my Order Arrive?

ORDERING + SHIPPING

SHIPPING

Bridgewater Candle Company  Facts

Our office Information

Rice Bowls Partnership

GENERAL FAQ

Candle Care 101

Can scented candles trigger asthma or allergies?

Are scented candles safe? I recently read a story that said they can cause health problems?

Has your candle glass been tested for safety?

Do your candle wicks contain zinc?

Wax Composition

CANDLES

How do I use my auto vent clip?

Can I adjust the fragrance intensity of my auto vent clip?

How long do the auto vent clips last?

Are the auto vent clips refillable?

AUTO VENT CLIPS

How to Use Your Sweet Grace Flower Diffuser

How long does the Sweet Grace Flower Diffuser last?

Is the Sweet Grace Flower Diffuser refillable?

Do you sell a replacement flower?

What are the flowers made of?

Why did the fragrance oil drip from the flower petals of my Sweet Grace Flower diffuser?

How strong is the scent throw of the Sweet Grace Flower diffuser?

FLOWER DIFFUSER

How do I use my home fragrance oil?

What is home fragrance oil?

What fragrances do you have in home fragrance oil?

How much home fragrance oil do I use?

Can I use home fragrance oil in a misting essential oil diffuser?

Can I use home fragrance oil topically on my body?

What products accompany home fragrance oil?

Are there any warnings for home fragrance oil?

HOME FRAGRANCE OIL

Dish Soap

Multi Surface Cleaner

HOME CARE

Laundry Detergent

Wrinkle Release

LAUNDRY CARE

How do I use my Pura?

What do I need to get started with my Pura?

Why can't I smell my Pura?

Is my Pura device covered under warranty?

Is Pura smart home diffuser kid / pet friendly?

What ingredients are in your fragrances?

How long does one Pura vial last?

Why can't I smell my fragrance if there's still a little bit of liquid left?

Where can I find Pura technical support?

PURA

Sachet 101

Should I open my sachet?

How do I use a sachet?

When should I use a sachet?

What is inside a sachet?

My child / pet has ate a sachet...

Are your sachets pet friendly?

Can sachets cause damage to surface?

SACHETS

How do I use my wax bars and warmer?

How many wax bars do I use in my warmer?

How do I remove the used wax from my warmer?

How long will my wax bar last?

WAX BARS + WARMERS

FLAMELESS PRODUCTS

I am currently pregnant or trying to conceive. Are your products safe for me to use?

When will my Order Arrive?Updated 4 months ago