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Frequently Asked Questions



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Flameless Products

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What are Fragrance Notes?

You can think of fragrance notes as the individual facets that combine to create the overall scent profile. There are top, middle, and base notes:. Top notes are the liveliest and most volatile components in a blend; it’s the top notes that often mak

I am currently pregnant or trying to conceive. Are your products safe for me to use?

Can I order in Bulk?

Yes! Our products are a great value-add for corporate gifts, wedding favors, and more. Please email us at [email protected] to contact us directly for larger quantity orders. We do require advance notice so we can serve your individual needs

Promo Code issues

Please keep in mind that only one promo code can be applied to each order. If you have additional codes you would like to use, we recommend placing an additional order.

Safe to use around Pets?

Our products are safe to be used in the home and that includes homes with pets. We would suggest you keep this product out of reach of your animals, and to be mindful that what is a pleasant fragrance to us may not be to your animals. Their sense of

Do your products contain phthalates?

Phthalates are a broad group of chemicals. We do not use any of the potentially hazardous phthalates regulated by the CPSC.

Testing on Animals

We do not test on animals here in our fragrance laboratory and do not hire any 3rd parties to do animal testing for us. We do not intentionally use animal-based products, but we cannot make any claims about the testing process of the raw ingredients

Are your products Vegan?

While we do not intentionally add any animal-derived ingredients to our products, we are not a certified vegan facility.

Are your products organic?

It is not feasible to formulate a home fragrance product as organic. It would make our products very expensive, it could deplete natural resources, and our products would not have the same signature scents that you know and love. We adhere to strict

Are your products natural?

We use a blend of natural and synthetic ingredients. Please keep in mind that just because a product uses all-natural materials does not mean that it is safer or contains fewer allergens. All of our fragrance ingredients adhere to strict safety stand