Bridgewater Candle Company logo
Bridgewater Candle Company logo

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Changed your Mind?

If your order is in the same condition, you received it in (i.e. the packaging has not been opened. The candle has not been lit.) You can return your order for a refund. All items will need to be returned at your expense. Return shipping expenses are

Damaged Product

Was your order received with damaged or leaking items? We want to make it right! Please take a photo of the damaged product and send it to our Customer Service Team at [email protected], or give us a call at 1-877-843-2743. Upon receiving y

Quality Issue

Your satisfaction is our highest priority, so please share your experience with us. Please email [email protected] and our Customer Service Representatives will respond within 24-48 hours. If you can provide an image of the issue with the p

Return Policy

Here at Bridgewater, we want to exceed your expectations. For this reason, we are here to answer your questions and be of assistance. Our Customer Service Team is available Monday-Thursday 8am-6pm and Fridays until 5pm EST (excluding holidays). You c

Received Wrong Item

We apologize for the inconvenience. If the items you received do not match the items you ordered, please give us a call at 1-877-843-2743 or email us at [email protected] to let us know about the issue. One of our Customer Service Team Memb