Is my Pura device covered under warranty?Updated 4 months ago
Each Pura device has a one-year limited* device warranty from Pura directly. This warranty covers manufacturing defects in the device. It does not cover misuse of the device such as leaving the fragrances in while the device isn’t upright. If you feel that you may be eligible for this warranty, please reach out to Pura by clicking HERE.
*Devices eligible for a replacement may include cases such as a burnt fuse, internal leaking damage, damage in shipment, fire damage, etc.